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Privacy Policy

A legal disclaimer

🔒 Privacy Policy

Effective Date: [03/08/2025]  Company Name: [GL Door and Window repairs]  Location: United Kingdom

1. Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our window repair services.

2. What Data We Collect

We may collect and store the following personal information from our customers:

  • Full name

  • Residential or business address

  • Email address

  • Telephone number

  • Payment details (e.g., card or bank information for billing purposes)

3. Why We Collect Your Data

We collect this data solely for the purpose of:

  • Providing window repair services

  • Communicating with you regarding appointments, quotes, and service updates

  • Processing payments and issuing invoices

  • Meeting legal and regulatory obligations

4. Lawful Basis for Processing

We process your personal data under the lawful basis of contractual necessity—to fulfill our service agreement with you—and legal obligation where applicable.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties. Your information will only be accessed by authorized personnel within our company for service delivery purposes.

6. Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. After this period, your data will be securely deleted or anonymized.

7. Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict certain types of data processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: 📧 [geofflineker@icloud.com] 📞 [07763498043] 🏢 [Windmill close, Ryde, Isle of Wight, UK]

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